Privacy Policy
Effective Date: 10/01/2024
At Anna’s Secret Lab, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, date of birth, and appointment history.
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Health-Related Information: If you complete a health questionnaire or consent form, we may collect limited information related to your health history or skin condition to ensure safe, effective, and personalized treatment. This information is collected, stored, and handled in accordance with HIPAA (Health Insurance Portability and Accountability Act) standards to protect your privacy and confidentiality. Access is restricted to authorized personnel only and used solely for treatment-related purposes.
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Payment Information: We do not store payment card details; they are processed securely via our payment partners.
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Website Data: Information about your interaction with our site, such as browser type, IP address, and pages visited, for analytical and marketing purposes.
2. How We Use Your Information
We use your information to:
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Schedule and manage appointments
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Communicate with you about your bookings or changes
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Personalize your treatment and improve our services
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Respond to inquiries and provide customer support
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Send occasional updates, promotions, or newsletters (only with your consent)
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Comply with legal or regulatory obligations
3. Data Sharing and Security
Your information is never sold or shared with third parties for marketing purposes.
We may share data with trusted service providers who support our operations (e.g., booking platforms, payment processors, and form providers), all of whom are required to protect your information.
We implement reasonable technical and administrative safeguards to protect your personal data from unauthorized access or disclosure.
4. Your Choices and Rights
You may:
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Request access to the information we hold about you
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Ask to correct or delete your personal data
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Withdraw your consent for marketing emails at any time
To make any of these requests, please contact us at: contact@annassecretlab.com
5. Cookies and Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings.
6. Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revised date.